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World Customs and Trade Forum

Day 1 - Opening Session - WCO Year of Knowledge 2011

Mr. YU Guangzhou, Director of the Leading Board, Minister of the General Administration of China Customs (GACC)
Ms. ZHAO Yufang, Vice Governor, Guangdong Province
Mr. Kunio Mikuriya, Secretary General, World Customs Organization
Mr. CHEN Hong, Trade Representative, China
Mr. Derek Woodward, Chairman of CAPEC Board and President, UPS Asia Pacific Region, CAPEC UPS

Customs in the 21st Century

Keynote Speaker
Mr. Derek Woodward, Chairman of CAPEC Board and President, UPS Asia Pacific Region, CAPEC UPS[presentation]
A Professional Knowledge Based Service Culture
Round Table 
Moderator: Mr. Tom Doyle, Lead Customs and Border Management Specialist, Accenture
Mr. Yong Kian Fong, Director General, Singapore Customs[presentation]
Mr. Jérôme Fournel, Director General, French Customs[presentation]
Mr. Mohamed Khalid bin Haji Yusuf, Director General of Customs, Royal Malaysian Customs Department, Ministry of Finance Complex

Customs in the 21st Century (contd.)

Keynote Speaker
Mr. ZHU Gaozhang, Director Compliance and Facilitation, World Customs Organization[presentation]
Panel Discussion: Intelligence Driven Risk Management; Crucial to Industry and Customs!
Moderator: Mr. Dietmar Jost, Customs & Security Advisor, Global Express Association
Ms. Bettina Vogl-Lang, Deputy Director General, Ministry of Finance - Austria[presentation]
Ms. NI Yun, Deputy Director General of Department of Audit-Based Control and Risk Management, GACC[presentation]
Mr. Mohamed Khalid bin Haji Yusuf, Director General of Customs, Royal Malaysian Customs Department, Ministry of Finance Complex[presentation]
Mr. Marcos Regis Silva, Team Coordinator, Knowledge Management and Outreach Services, CITES[presentation]

Operational Knowledge: The Vital Role of Trade

Keynote Speaker
Mr. JIANG Zhaokiang, President, GTC Commerce, Inc./ Managing Director for Asia, Trusted Trade Alliance, LLC[presentation]
Moderator: Mr. Bryce Blegen, Chief Executive Officer, Trusted Trade Alliance
Ms. Maka Khvedlidze, Advisor, Department for International Relations, Georgia Revenue Service (tax and customs administration)[presentation]
Mr. Omar Rached, Director, CCS Compliance - Customs Services[presentation]
Mr. Steve Morris, Chair FIATA Customs Affairs institute - Executive Director Customs Brokers and Forwarders Council of Australia Inc., International Federation of Freight Forwarders Associations[presentation]
Mr. QU Denny, Operations Director, TNT International Express, Greater China, TNT International Express, Greater China[presentation]

Day 2 -Knowledge Creation: The Importance of Dialogue and Experience

Keynote Speaker
Mr. James Sabas Kuleiye, Principal Customs Officer (Procedures and Facilitation), East African Community Secretariat[presentation]
Does Informal Communication Beat Formality?  Electronic Communication; Removing the Human Interface
Moderator: Mr. CHANG Kian Chuan, CAPEC Customs Facilitation Working Committee Member and Managing Director, Customs Affairs (Asia Pacific) FedEx Express Corporation, CAPEC FedEx[presentation]
Mr. Reinhard Fischer, Vice President, Deutsche Post DHL[presentation]
Mr. James Canham, Senior Executive, Accenture[presentation]
Mr. Hussam Juma, Head of Enterprise Business Architecture, Dubai Customs[presentation]

The Role of Information and Data in Knowledge Management

Keynote Speaker
Mr. Xu Wenrong, GACC[presentation]
Standards: Settling on the Way Forward?
Moderator: Ms. JU Susan, Partner, Price Waterhouse Coopers Worldtrade Management Services
Mr. Mats Wicktor, Vice Chair, UN/ CEFACT[presentation]
Ms. Donna Dong, Group Manager Trade AsiaPack, Microsoft
Mr. Ilsok Chung, Director General of Information & International Affairs Bureau, Korea Customs Service (KCS)[presentation]

Customs-Trade Partnership:

Is Open Debate the Best Means to Foster Knowledge Exchange?
Keynote Speaker
Ms. Patricia Griffiths, Head of International Trade, Victorian Employers’ Chamber of Commerce and Industry (VECCI), International Chamber of Commerce – Word Chambers Federation (ICC WCF)[presentation]
Moderator: Mr. Gareth Lewis, World Customs Organization
Mr. Alex Goulandris, Chief Executive Officer, Electronic Shipping Solutions[presentation]
Mr. Slawomir Pichor, Head of Operations, European Union Border Assistance Mission to Moldova and Ukraine (EUBAM)[presentation]
Mr. Mark Hill, Digital Coding and Tracking Association[presentation]
Dr. Shinchi Ishii, Normura Research Institute[presentation]

Knowledge, the Key Investment for all Our Futures

Keynote Speaker
Dr. GU Feng, Chief Financial Officer, SAIC Motor Corporation[presentation]
Wrap-Up and Close of Conference
Ms. Susanne Aigner, Deputy Director, World Customs Organization
Mr. SUN Yibiao, Vice Minister of General Admnistration of China, General Administration China Customs
Mr. Kunio Mikuriya, Secretary General, World Customs Organization
Mr. ZHU Gaozhang, Director Compliance and Facilitation, World Customs Organization

World Customs and Trade Forum

Knowledge, a Catalyst for Customs Excellence

24-25 November 2011, Guangzhou

Republic of China