Welcome to the website of the WCO.

Please choose your preferred language

FAQ

FAQ

  • General FAQ

    Can the private sector get copies of WCO documents from the Secretariat?
    I want to complain about the high Customs duties and taxes that I had to pay on some goods which I recently received. Can the WCO look into the matter for me?

    read more

  • International Travellers and Private Persons

    I am shortly to take a vacation and will visit a number of different countries. Can you advise me if I require a visa?

    read more

  • Kyoto Convention

    Can a single General Annex really cover every aspect of trade facilitation as well as targeted control procedures in order to permit smoother legitimate trade?
    Does acceding to the revised Kyoto Convention gives a Customs administration less autonomy?
    Does the revised Kyoto Convention apply to all geographic regions?

    read more

  • Harmonized System

    In this section, you will find the frequently asked questions related to the Harmonized System and the answers to these questions. Here you will also find hyperlinks to parts of the WCO web site or other useful links, relating to the matter

    read more