The World Customs Organization hosted its 4th meeting of the Data Innovation Hub (DIH) on 9 October 2024, bringing together experts from intergovernmental organizations, academia, and the private sector. The meeting served as a platform for sharing the latest advancements in Artificial Intelligence (AI) and data innovations, focusing on how these technologies can benefit Customs administrations globally.
In his opening remarks, Mr. Ricardo Treviño Chapa, Deputy Secretary General of the WCO, highlighted the importance of fostering a network of practitioners as part of the WCO’s Data Strategy. He emphasized the role of the DIH as a forum for learning about new trends and innovative technologies that could reshape Customs operations. He also underscored the organization’s commitment to data-driven Customs and the need to reduce the technological gap between Member administrations through collaboration and innovation.
The morning session focused on AI Governance, with three expert speakers addressing the critical role of governance in ensuring responsible AI use and regulatory compliance. Participants showed significant interest in this topic, engaging with speakers in an interactive Q&A session, demonstrating the relevance and importance of AI governance to the technology's adoption by Customs globally. An informative presentation on the International Data Masterclass of the UK's Office for National Statistics was also made.
The afternoon session shifted focus to practical applications of AI for Customs operations, featuring presentations on smart automation and AI-powered tools. Presenters showcased how AI, in its practicality, can increase efficiency, enhance compliance, streamline processes, and improve decision-making in key areas of Customs work. This session also included a dynamic Q&A segment, allowing participants to delve deeper into the transformative potential of these technologies.
The presentations provided valuable insights into the evolving landscape of data innovation and AI in Customs, with AI governance taking centre stage. Participants from various sectors actively contributed to discussions, showcasing the importance of multistakeholder collaboration in driving technological advancements in Customs.
The WCO Data Innovation Hub will reconvene in May 2025, continuing its mission to foster cross-sectoral knowledge sharing, raise awareness of innovative data-driven solutions, and promote innovation within the global Customs community.
For more information, please contact the Capacity Building Directorate at capacity.building@wcoomd.org.