Description
Agenda
Speakers
The COVID-19 pandemic has demonstrated that organizational resilience can be achieved through: robust and comprehensive health and wellness programmes; sound business continuity plans; and increased use of digital technologies. It has also highlighted that organizational resilience cannot be achieved without a well-managed, engaged and safe workforce. Therefore, an adaptive and flexible workforce is a Customs administration’s greatest asset. Officers in operational and support functions are the main contributors to business continuity and organizational resilience and performance.
