In the framework of the WCO-WACAM Project, funded by the government of Sweden, the Gambia Revenue Authority benefited from a “training of trainers” (ToT) workshop from 05 to 08 December 2017 in Banjul. At this occasion, the WCO was able to pilot its new state-of-the-art competency-based “ToT” workshop material in English, which was developed under the WCO-WACAM Project.

The workshop enabled 16 participants, including 4 women, to enhance their capacities to develop competencies in their Administration and beyond. The workshop focused its attention on critical areas such as the training cycle, the adult learning cycle, the development of training material and the evaluation of training impact on participants and organizational performance. The workshop, which is highly interactive, relies on a blended learning approach and gives the opportunity to apply their new competencies through group exercises, simulation exercises as well as role-plays.

The Deputy-Commissioner General of the Gambia Revenue Authority highlighted the critical importance of this workshop and stated that thanks to the WCO’s support, GRA is now equipped to successfully take on one of its priority organizational initiative, which is to design, develop, introduce and deliver its new competency-based induction training for incoming staff. 

Through this activity, the WCO-WACAM project successfully concluded its on-site capacity-building support per se to the Gambia Revenue Authority in the area of Human Resource Management and will now return to The Gambia in 2018 to evaluate the impact of this training of trainers on the participants and organization.

For more information about this activity in particular and the WCO-WACAM Project in general, please contact the WCO-Sweden Programme Director, Richard Chopra (Richard.chopra@wcoomd.org)