Continuing the progress initiated by the WCO-facilitated ASYCUDA World benchmarking mission from Namibia to Zambia in April 2023, two officers from ZRA visited Windhoek from 24 to 28 July 2023. They provided hands-on support and engaged in a knowledge exchange with NamRA to enhance the application of ASYCUDA World within the operational environment. The capacity building activity takes place under the auspices of the Accelerate Trade Facilitation Programme as financially supported by the United Kingdom’s His Majesty’s Revenue & Customs (HMRC), providing capacity building and support under a multi-year framework.
The mission was kick-started with a meeting with Mr. Willbroad Poniso, NamRA’s Head of Customs and Excise, Ms. Melanie Tjijenda, NamRA’s Chief Information Officer, and the wider NamRA team. Welcoming the ZRA officials, NamRA appreciated the support given by ZRA through the WCO’s Customs-to-Customs peer learning approach and empathized the importance of the support to NamRA in its pursuit to be a world-class revenue agency.
During the mission, the ZRA team focused on transferring knowledge related to system configuration, encompassing aspects such as self-assessment, e-payments, risk profiles creation and selectivity, Valuation control and the Central Processing Centre. The team also conducted site visits, including stops at the Dedicated Service Centre and Hosea Kutako International Airport.
The WCO looks forward to its continued partnership with NamRA under the Accelerate Trade Facilitation Programme for quicker, easier, and less costly cross-border trade for sustainable development and economic growth.
For more information on the Accelerate Trade Facilitation Programme, please see here.
For more information on WCO capacity building, please, contact Capacity.Building@wcoomd.org.