WCO supports Carina’s Top Executive Team through the LMD Programme

03 February 2023

From 24 to 27 January 2023, a Leadership Management Development (LMD) Top Executive Retreat (TER) was held for the Customs Administration of the Republic of Serbia (Carina), under the support of the SECO-WCO Global Trade Facilitation Programme (GTFP) funded by the Swiss Secretariat of Economic Affairs (SECO). The workshop’s objective was to increase teamwork and individual leadership to navigate better various critical challenges faced by the administration and as a cross-cutting enabler for the effective implementation of trade facilitation reforms.

The workshop focused on three levels: organizational development to tackle some of the key strategic challenges faced by Carina; executive team building to strengthen trust and openness amongst the team; understanding self and others better through honest, sincere and constructive feedback; and personal leadership, management development and commitment.

The Customs team zoomed in on the most strategic challenges of the organization. The workshop was tailor-made to address Carina’s current needs, requirements and main challenges, which were assessed based on the responses to a questionnaire. The exercises raised greater awareness of the team’s role in driving change.

For more information on the WCO Leadership and Management Development Programme, please contact Capacity.Building@wcoomd.org.