New Internal Affairs e-Learning Module launched on the WCO CLiKC! Platform

05 January 2023

The WCO Anti-Corruption & Integrity Promotion (A-CIP) Programme for Customs has developed a new Internal Affairs e-learning module, with funding from the Norwegian Agency for Development Cooperation (Norad) and Canada. The course is now available in English on the WCO CLiKC! e-learning platform and will be offered in French, Portuguese, Arabic and Spanish in the upcoming weeks.

This training aims at emphasizing the added value and impact of an Internal Affairs function in fighting corruption and promoting integrity through prevention and investigation activities. It will provide Customs officials with a better understanding of Internal Affairs-related processes, procedures, and activities that will positively impact their level of integrity and that of the overall administration.

At the end of the course, the learners will be able to appreciate the importance of the Internal Affairs function and distinguish the mechanisms (transparent, accessible, and safe) for receiving as well as assessing and managing corruption, misconduct or malpractice complaints. The e-learning module also provides guidance related to an administrative investigation process, the common challenges facing an investigator, and ways to overcome these challenges. Some further instructions related to the interviewing process, as well as an effective report, are also detailed.

The WCO Secretariat invites officials from all areas of Customs, not only Internal Affairs, to complete this training.

For more information, please contact