The WCO organized a National Workshop on Risk Management and National Targeting Centres in Melaka, Malaysia from 23 to 27 September 2019 with financial support from the Customs Cooperation Fund of Japan (CCF/Japan). The event was attended by 17 participants from different units within the Royal Malaysian Customs Department (RMCD) Headquarters as well as from regional Customs houses.

The Workshop covered different elements of Risk Management (RM) and National Targeting Centres (NTC), including profiling and targeting techniques alongside intelligence support for RM. The Workshop also encompassed risk-based selectivity techniques related to postal/express consignments. Group assignments, practical exercises and case studies contributed to deepening the participants’ understanding of the topics covered. Each session was followed by a question and answer period on how to implement the theory and methodology explained in the WCO Customs Risk Management Compendium.

During the last day of the Workshop, a report was drafted by the participants comprising an assessment of the RM system in place together with policy recommendations referring to the good practices highlighted during the Workshop.

The Workshop proved to be a very good opportunity for the RMCD to strengthen its existing RM and NTC processes and adopt new approaches as a solid foundation for future operations involving RM, NTC, information exchange and intelligence.